Help Desk Analyst

Generated by AI
45%
AI Impact
Tasks
603
AIs
5,618
Generated by ChatGPT

A Help Desk Analyst is responsible for providing technical assistance and support to customers who experience hardware, software, or networking problems.

They respond to inquiries, diagnose problems, and resolve issues with computer systems, including desktops, laptops, and mobile devices. They also document and track all support requests and ensure timely resolution.

Strong communication, troubleshooting, and problem-solving skills are necessary for this role.

Tasks

#
Task
AI Impact
AIs
8
Large Language Models
70%
26
11
Workflow automation
65%
44
22
Customer support
60%
183
29
ChatGPT on Mac
55%
27
31
Task automation
50%
102
38
Code reviews
50%
26
45
User interfaces
45%
23
46
Tech insights
45%
30
47
Search engine
45%
37
49
Decision making
45%
31
50
Communication improvement
45%
29
51
Coding help
45%
30
65
Document Q&A
40%
145
68
Conversation support
40%
32
74
ChatGPT for Medium
40%
1
78
Team information sharing
35%
1
99
Software Development news
30%
1
101
Q&A
30%
36
104
Job recruitment
30%
74
110
ChatGPT on Jupyter notebooks
30%
1
111
ChatGPT for teams
30%
2
113
AI generated content search tool
30%
1
131
Homework help
25%
32
135
Discord support tickets
25%
1
140
ChatGPT for Whatsapp & Telegram
25%
1
148
HackerNews Q&A
21%
1
165
SQL queries
20%
42
166
Spreadsheet tasks
20%
32
173
Short videos
20%
32
178
QR codes
20%
47
196
Empathetic conversations
20%
42
201
Customer engagement
20%
62
202
Crypto market analysis
20%
51
203
Conversational journaling
20%
28
219
Professional avatars
18%
45
222
Code explanations
18%
28
232
Text optimization
15%
27
239
Social media posts
15%
40
241
Resume analysis
15%
26
247
Official documents Q&A
15%
2
254
Learning management systems
15%
1
259
Grammar checking
15%
27
261
GitHub summaries
15%
1
262
Financial management
15%
37
263
Email writing
15%
71
265
Developer job recommendations
15%
1
266
Database Q&A
15%
35
267
Data visualization
15%
33
269
Data analysis
15%
179
272
Conversation management
15%
42
277
Code debugging
15%
36
282
Career advice
15%
53
286
Business intelligence
15%
25
287
AWS cloud savings
15%
1
289
Academic writing
15%
39
290
Academic research
15%
54
292
Personal development
12%
81
295
Idea generation
12%
40
303
Vocabulary improvement
10%
33
304
Video summaries
10%
23
306
Text rewriting
10%
34
308
Speech to text
10%
30
313
Project management
10%
49
316
Presentation slides
10%
57
323
Market research
10%
22
338
English lessons
10%
50
339
Emotional support
10%
77
355
Cover letters
10%
59
357
Conversational avatars
10%
82
360
Chatting with a judge
10%
1
363
Call length prediction
10%
1
369
Blockchain development tools
10%
1
373
AI content detection
10%
40
374
ChatGPT for Whatsapp in Italian
9%
1
378
Travel social network
8%
1
388
Prompt generation
7%
56
391
Product management
6%
26
399
Video generation
5%
137
407
Stock market analysis
5%
77
420
Python data analysis
5%
1
425
News summaries
5%
36
428
Motivational coach
5%
33
430
Meeting summaries
5%
50
434
Japanese tech news summaries
5%
1
435
Invoice extraction from emails
5%
1
436
Interview preparation
5%
121
439
Image generation
5%
452
449
Email outreach
5%
25
466
Audio transcription
5%
35
5,618 AI tools
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