What is Chatterdocs?
Chatterdocs is an AI-powered chatbot builder that allows users to create custom chatbots trained on their website content in just a few minutes without writing any code. It's designed to provide faster, more accurate responses to customer queries as compared to traditional live chat. They can be embedded on a website, perform roles for internal use, integrate well with chat tools like Slack, and can be customized to align with a brand's voice, tone and personality. It includes features such as lead capture, appointment booking, visitor info collection, review of conversations with the bot, and visitor routing to live chat for extra support.
How does Chatterdocs work?
Chatterdocs works by using groundbreaking technology behind ChatGPT which allows it to understand and respond to customer queries using user data. Chatbots are built for instant and precise responses to the customers, regardless of time zones or delays. Its chatbots are engineered to simulate human conversation, ensuring a warm, personal touch in each interaction.
How do I create a chatbot with Chatterdocs?
You can create a chatbot with Chatterdocs without writing a single line of code. It has an intuitive interface, which makes the building and customization process easier and faster. You can select features, personalize responses, and launch a chatbot that aligns with your brand in just a few minutes. Chatterdocs allows you to add content by uploading PDFs, CSV, RichText, Markdown, and audio files. It also allows you to import content from tools like Notion and watch for changes to keep your bot trained.
What is Chatterdocs's relation to ChatGPT?
Chatterdocs is built with the same groundbreaking technology behind ChatGPT. This allows Chatterdocs chatbots to understand and respond to customer queries similarly, delivering accurate answers in a fraction of the time.
Can Chatterdocs chatbots perform better than traditional live chat services?
Yes, Chatterdocs's chatbots can perform better than traditional live chat services. They are built to offer faster, more accurate responses to customer queries as they understand and respond using the user data. Unlike human-operated chats, Chatterdocs chatbots are not hindered by response delays or time zones, offering round-the-clock support to your visitors.
Does Chatterdocs provide round-the-clock customer support?
Yes, Chatterdocs provides round-the-clock customer support. As the chatbots are AI-powered, they are not restricted by time zones or response delays. They are designed to offer support to visitors on your website at all times.
Can Chatterdocs's chatbot be customized according to brand's voice and personality?
Yes, Chatterdocs chatbots can be customized to align with a brand's voice, tone and personality. This ensures that the chatbot provides a consistent brand experience to customers.
Does Chatterdocs offer a free version of its chatbot builder?
Yes, Chatterdocs offers a free version of its chatbot builder, in addition to multiple other pricing plans catering to various team sizes and requirements.
What kinds of integrations does Chatterdocs provide with chat tools like Slack?
Chatterdocs provides native chat integrations with tools like Slack. You can use slash commands in these chat tools to interact with your chatbots.
How is Chatterdocs useful for lead-capture?
Chatterdocs is useful for lead capture as it can automatically collect customer info like email addresses, phone numbers, and more within the chat interface. This provides a clever approach to gathering leads while interacting with the customers.
Can Chatterdocs's chatbots help in booking appointments?
Yes, Chatterdocs chatbots can help in booking appointments. Users can configure the bots to capture appointment booking requests directly through the chat interface, making it a more interactive and engaging process for the visitors.
Can Chatterdocs's chatbots collect visitor information?
Yes, Chatterdocs chatbots can collect visitor information. They can be configured to automatically collect customer info like their email address, name and more within the chat interface. This provides valuable insights from visitor interactions.
How can Chatterdocs help in routing visitors to live chat for extra support?
Chatterdocs can help in routing visitors to live chat for extra support. When a visitor requires additional assistance beyond what the bot can provide, they can be smoothly transitioned to a live chat with human operators. This ensures the customer is not left hanging and their needs are adequately addressed.
Can Chatterdocs's chatbot review previous conversations with the bot?
Yes, Chatterdocs allows users to review conversations that visitors have had with the bot. This can help to spot gaps in the website content and improve the chatbot's responses and understanding over time.
Can Chatterdocs help businesses to upgrade their customer engagement?
Yes, Chatterdocs can help businesses to upgrade their customer engagement. By providing instant, precise, and round-the-clock support, and personalized customer interactions, businesses can enhance the overall customer experience significantly. Moreover, lead capture, appointment booking, and visitor info collection capabilities increase interaction points with customers.
Can I embed Chatterdocs's chat widget on my website?
Yes, you can embed Chatterdocs's chat widget on your website. This allows visitors on your website to interact with the AI chatbot, thereby enhancing customer engagement.
What are the different pricing plans available for Chatterdocs?
Chatterdocs offers different pricing plans for teams of all sizes. The pricing plans range from free to $499/month for the Agency plan. An Enterprise plan is custom and available upon request.
Can I create internal chatbots for my customer support team using Chatterdocs?
Yes, you can create chatbots for internal use to empower your customer support team using Chatterdocs. This can streamline internal processes and help provide faster, effective support to your customers.
How can Chatterdocs interact with API?
Chatterdocs can interact with APIs by sending responses from the Chatterdocs chatbots to your API. This offers users the power to collect, transfer, and manipulate data received from their chatbot conversations, facilitating a seamless integration into their current systems.
Can Chatterdocs AI bot be trained to simulate human conversation?
Yes, Chatterdocs AI bot can be trained to simulate human conversation. Although the bot is AI-powered, it is designed to provide a warm, personal touch in each interaction in order to maintain the human element of conversation.